CUSTOMER SERVICE

You have reached the support site for customers of Aucsupp.com.

As a customer of Aucsupp.com you are entitled to the best products and the best customer service experience. We are committed to providing all of our customers with the attention necessary to quickly answer their questions and solve problems.

For questions related to Aucsupp.com products, please refer to the Support page located in your members area.

Never before have you had access to so much for so little. We make it our priority to reach out and help create a positive and life changing experience you'll never forget! You deserve the best and that's what we're here to offer you.

Please note that we will respond to your questions or comments in a timely manner, typically in less than one business day. We may not have the answer to every question when you call, but we will do our best to see that you are satisfied. Please contact us if you need help.

Aucsupp.com

Frequently Asked Questions

How do I login?

Logging in is easy. Follow the link you received on the confirmation page and in your welcome email and enter your username and password that where assigned to you when you signed up.

How do I cancel and get a refund?

Refund policies vary by product. We recommend checking the customer support section of your specific product for money back guarantee details.

How do I contact you?

Our support hours are Monday – Friday, 9am – 5pm EST at: (866) 643-3637. You can also contact us at support@aucsupp.com and we will generally respond in less then an hour during business hours.

What countries can I sign up from?

We accept new customers from the following regions: United States of America, Canada, United Kingdom, Australia, and New Zealand

I still haven’t received my welcome email.

Please check your bulk/spam box in your email for this message. They sometimes get forwarded there.

How do I receive the material?

We provide you with login credentials to all materials in your welcome email as well as on your receipt page immediately after purchase. These login credentials will allow you to login to the members area where the full system is accessible to you.

How does the program work?

We provide the tools and information you need to become an eBay power seller allowing you to operate a work from home business. After you sign up we provide free support through phone and email.

What is a CVV code?

The CVV Number ("Card Verification Value") on your credit card or debit card is a 3 digit number on VISA®, MasterCard® and Discover® branded credit and debit cards. Your CVV number can be located by looking on your credit or debit card, as illustrated in the image below:

Am I selling my personal items?

You can elect to sell some of your personal items that you no longer used or want to try and turn a profit on eBay with but for long term success you should utilize the drop shipping programs that we offer. This will allow you to build a home based business around a specific group of products.

Is this a recurring charge?

No, memberships are a one-time charge. You will not be billed again. Any questions related to billing should be routed to our customer support team via e-mail or phone.

Can I get paid through PayPal?

Yes, eBay owns PayPal and it's the preferred method to pay you. PayPal is very safe and trusted by millions of people worldwide.

As a member of Aucsupp.com you will be served with the best in customer service. Our staff strives to provide all of our clients with the attention that is needed to solve problems and create long lasting results.

  • Our email support is open 24/7 and is the easiest support channel to reach us. If you have a question about your purchase or our products and services, please contact our support team at: support@aucsupp.com
  • Chat Support is accessible during extended hours of 9am - 9pm EST. Please contact us via chat support to take advantage of our "no wait time" policy. Click Here to speak with one of our Live Chat Support Agents.
  • If you prefer speaking to a "live person" via phone, please call our toll-free customer support hotline at: (866) 643-3637. Calls are answered in the order which they are received. Due to high call volumes, you may experience extended hold times using this option. Phone support may be reached anytime Monday through Friday 9am - 6pm EST and Saturday 9am - 3pm EST.